When we hear about a friend being diagnosed with a serious illness, we often feel at a loss and wonder what we can say or do to help our friend. How can we help them feel supported and not, G-d forbid, say the wrong thing? This session at the NJR, led by Dr. Moshe Ackerman, addressed these difficult questions and offered advice on how to respect patients feelings of despair, how to offer hope without being insensitive to their pain and suffering.